It was a surprise to hear staff at the Ohio Bureau of Motor Vehicles addressing customers/citizens as "honey". I ain't complaining but using this term of endearment for hundreds of customers decreases its value. And...I am beginning to sound like Andy Rooney of the fantastic CBS show, 60 minutes.
I saw the staff doing a good job providing services that mainly involve repetitive tasks quite well. One gets to see a variety of people at this type of governmental office.
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